Submit a Maintenance Request
Please use the CiraNet Work Order feature available through the Homeowner Portal to submit maintenance requests for the Lakehouse or Sweetgrass common areas.
To submit a request, log in to the CiraNet Resident Portal:
Once logged in, navigate to the Work Orders section and provide as much detail as possible regarding your concern, including:
Location of the concern
Detailed description of the issue
Photos (if available)
Submitting your request through CiraNet allows the management team to properly document, track, and follow up on maintenance concerns. You will receive confirmation once your work order has been successfully submitted and will be notified as the request is addressed.
For questions regarding an existing or rejected work order, please contact
dwsgtx@ciramail.com.
For emergencies requiring immediate attention, please do not submit a work order. Contact the after-hours emergency line at 855-947-8636.
